My mother has been at Cross Terrace for over three years. She is treated extremely well although she is at times quite difficult. The staff is excellent, they keep me updated on any and all emergencies, she is assisted with feeding as needed and she is always clean. The facility is comfortable with a nice garden-area where we have spent many hours in conversation.
I've had an awesome experience with this facility - my loved one has been here since December. The staff are professional and courteous and treat the patrons with dignity and respect. The facility is well kept and does not reap of disgusting odors. The social worker goes the extra mile to help families and is sensitive to their needs and will works with you on an individual basis to achieve your goals for your loved ones. She has a listening ear and is genuinely concerned and willing to help - things that I have not found readily accessible at other locations.
My father had a massive heart attack almost a year ago. And we've been through so much with his health and insurance dilemma. After battling with the insurance from tossing him like a ping pong ball left and right, I finally found a place that I can trust in knowing that he will be cared for the way he needed. He was always clean, meds were given to him on time and they really cared for him. This job is not easy but they did it with passion and ease! I salute all the nurses and staff at The Crossings! I will recommend this facility 100 times over
The administrator, Lissette, has been so helpful, helping me 1500 miles away, to get my mother moved into The Crossings. She explained everything I needed and mailed me all the information needed to get mom moved in. Everyone I spoke with was and is so courteous! Mom LOVES it there! She loves her apartment, loves the food, the activities, and all the staff and other residents there. I highly recommend if you are looking for a clean, safe, and friendly place for your parent(s) or grandparent(s) to check out The Crossings in Lake Worth, FLA.
"Beautiful and clean place."
They have always been good to my dad and they are always keeping me informed of what's going on. Anytime i have a question or concern I am able to call or go up there and I get attended right away my only issue is the bathing schedule and some of the nurses aren't to friendly but I do I have my few that I absolutely love.
My Mother is in this care center and she like's it!
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